Risk Management

The ability of a destination to effectively respond to crises and risk occurrences can be a key determinant of the short and long-term sustainability of tourism in the destination. Monitoring and reviewing the performance of a destination in managing risks is essential to ensure the relevance of the risk management process.Read more

Be based on a comprehensive Risk Management Plan, developed as part of the strategic planning for the destination. This plan should incorporate strategies for preventing / mitigating identified risks, having processes and plans in place for potential risk occurrences, identifying processes for responding to crises when they occur and identifying actions for recovery following a crises. Please see the ‘Risk Management Plan’ section for further information;
Monitor existing risks and identifying new risks as they arise in order to evaluate risk mitigation and treatment options;

Destination Management Tip

Destinations that plan, prepare and mange risk can recover up to twice as quickly as those that do not.
Regularly test the risk management plan processes including crisis management exercises with key personnel;
Evaluate the success of the risk management plan and processes following the occurrence of an adverse incident or crises; as demonstrated by the Grampians Regional Tourism Recovery Group which considered the crisis management processes implemented in the 2003 bushfires in preparing its crises plan that was successfully implemented during the 2006 bushfires;
Develop key performance indicators or targets as part of the risk management plan as a basis on which to evaluate the success of a destination’s management of a crises;
Include a crisis debriefing after an adverse incident to evaluate the management and outcomes of a crises in order to improve future plans and processes;
Incorporate risk management monitoring into part of the organisation / destination’s ongoing performance review framework;
Establish clear processes for monitoring, reviewing and evaluating the risk management process, including key responsibilities and timing.

The ‘Tourism Risk Management Guide’ produced by the APEC International Centre for Sustainable Tourism and the Sustainable Tourism Cooperative Research Centre provides a framework for destinations undertaking a tourism risk management process and developing a risk management plan.
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Portal Resources

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TOURISM RISK MANAGEMENT: An Authoritative Guide to Managing Crises in Tourism
Analyst Recommended!
This Guide provides useful information for tourism operators and managers on best-practice processes to develop a risk management strategy for a destination or a business and how to implement the strategy and to maintain its effectiveness over time. It provides ...
TOURISM RISK MANAGEMENT: Training Programs
Analyst Recommended!
Three half-day training programs and all of the necessary supporting material, provide both a general overview to risk management in tourism and specific directions on the development of risk management strategies for destinations and businesses.
CFS FACT SHEET: Plan Now To Stay and Defend or Leave Early

Bushfires threaten life and property throughout South Australia each summer. Making the right decision to ‘stay and defend ‘or ‘leave early’ for yourself and your family is critical for your safety and survival.
CFS FACT SHEET: Prepare. Act. Survive.

Being Bushfire Ready is a shared responsibility between the Government, fire agencies and the community. If you live, work or travel in an area where bushfires can occur, then you need to prepare a bushfire survival plan ahead of time ...
CLIMATE CHANGE AND AUSTRALIAN TOURISM

Two scoping studies have been integrated into one report to address the issue of climate change and the tourism industry in Australia. 1) Climate Change Policies and Australian Tourism: scoping study of the economic aspects by Peter Forsyth, Larry Dwyer ...
EXTREME NATURAL EVENTS AND EFFECTS ON TOURISM: Central Eastern Coast of Australia

All tourism destinations might be expected to experience damage from an extreme natural event (ENE) at some point in time. ENEs are predicted to increase in both frequency and intensity along the east coast of Australia as global climate change ...