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Corporate Social Responsibility

One of the key elements of sustainable tourism is social sustainability. The International Organization for Standardization as part of its work on the new ISO 26000 defines social responsibility as “the responsibility of an organisation for the impacts of its decisions and activities on society and the environment, through transparent and ethical behaviour that:Read more

One of the key elements of sustainable tourism is social sustainability. The International Organization for Standardization as part of its work on the new ISO 26000 defines social responsibility as “the responsibility of an organisation for the impacts of its decisions and activities on society and the environment, through transparent and ethical behaviour that:

Business Operation Tip

Tourism Queensland has identified the 7 steps to socially responsible tourism as the development of values and policies, visioning goals and objectives, targeting relevant community groups, action plans, monitoring and awareness and promoting successes

  • Contributes to sustainable development, including the health and the welfare of society
  • Takes into account the expectations of stakeholders
  • Is in compliance with applicable law and consistent with international norms of behaviour; and
  • Is integrated throughout the organization and practiced in its relationships.”

Developing an effective approach to corporate social responsibility includes consideration of:

  • Working with the host community to identify core values and goals for tourism in their community and recognising how the business’s goals align;
  • Identifying strategies and initiatives to allow the organisation to contribute to community development including buying local products, employing local people, customer education programs on the region and community, community well-being initiatives, donating to local charities/organisatons, or providing favourable discounts or benefits for local residents;
  • Identifying strategies and initiatives to allow the organisations to contribute to environmental sustainability including environmental education programs, reducing the environmental footprint of the organisation or donating to local environmental initiatives.
  • Accreditation and certification programs are available to measure and report on environmental and social sustainability. Please see ‘Benchmarking’ for further information; and
  • Reporting on corporate social responsibility to stakeholders, including the community and customers is important in raising the profile of the business and identifying ways to leverage performance achievements.
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Discussion results

  • SRI - EHS Managers - Ideas Exchange

    We love ideas. Always have. I spend many hours a day talking to EarthCheck users on sustainability issues and many of these conversations centre on ideas—how best to use our products, how to solve perplexing problems, and how to improve current operational performance of each asset.

    Because we love ideas—and because we especially love to use ideas—we have launched the SRI - EHS Managers - Ideas Exchange (SEMIE pronounced "See Me"), where the SRI EHS team can privately log in and share exactly what ideas, experiences and solutions they have on this subject. Then other team members can use these ideas, which will help them do their jobs most effectively, it will also help the EarthCheck Research Institute get a greater sense of which subjects and issues are most critical for our industry.

    It’s the solution you’ve been asking for! You have a quick and effective way of letting each other know how to improve your business improvement efforts, and we have plenty of idea

    /discussion/default.aspx?g=posts&t=102

  • Clubs Queensland ClimateSmart Program

    Welcome to the Clubs Queensland ClimateSmart Program Discussion Page!

    We will be using this forum to post information about the ClimateSmart program for clubs participants, including information on site audits, workshops and the EarthCheck Assessed benchmarking program. We also upload program materials and relevant case studies and fact sheets.

    Please use this forum to ask questions, discuss ideas and share learnings from your participation in the program.

    /discussion/default.aspx?g=posts&t=95

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