Partnering with education providers is often the best way to access skilled staff that can be trained and grow in your business.
The Department of Resources, Energy and Tourism provides a range of resources in supporting small tourism businesses to consider staffing and training, including skills development, apprenticeships and immigration sponsorship.
Understanding the motivations behind staff turnover is also an important part of human resource management. For further information on staff retention through professional development and training please see the ‘Professional Development’ section.
This project sought to extend the understanding of the emotional labour performed by service workers in the tourism industry, in order to identify more clearly the skills required to perform such labour and the management strategies which can support service ...
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